How do work types, pay multipliers and billable hours work?

Work types are the categories crews pick when logging hours — Standard Labor, Travel Time, Overtime, Vacation, Lunch Break and so on. Each one carries a short code, a pay multiplier, a billable flag, an optional linked time-off type, and can force a work order to be selected. They are managed on the Work Types tab of Timesheets > Settings.

Updated August 31, 2026 · Verified against TIMESHEET-SETTINGS.md

Steps

  1. 1Open Timesheets > Settings and select the Work Types tab.
  2. 2Click Add Work Type and enter the name and short code.
  3. 3Set the pay multiplier — 1x standard, 1.5x overtime, 0x for unpaid breaks.
  4. 4Set Billable if hours on this type can be charged to a customer.
  5. 5Tick Requires Work Order if entries must be tied to a work order.
  6. 6Link a time-off type if the work type represents vacation, sick or personal leave.
  7. 7Drag rows with the grip handle so the most used types appear first.

What a work type controls

FieldPurpose
Name (required)What the employee sees, e.g. "Overtime".
Short CodeShort label used in grids and exports, e.g. OT.
MultiplierPay multiplier — 1x standard, 1.5x overtime, 0x for unpaid breaks.
Linked Time-Off TypeTies the work type to a time-off category so approved time off maps to it.
Billable Work TypeWhether hours logged against it can be billed to the customer.
Requires Work OrderForces the employee to select a work order on entries of this type.
ActiveInactive types stay on historical timesheets but can no longer be chosen.

A typical set-up

A standard configuration looks like this:

Work typeCodeMultiplierBillable
Standard LaborLAB1xBillable
Travel TimeTRVL1xBillable
TrainingTRN1xBillable
Shop / Prep TimeSHOP1xBillable
VacationVAC1xNon-billable
Sick LeaveSICK1xNon-billable
HolidayHOL1xNon-billable
Personal LeavePER1xNon-billable
Unpaid LeaveUNP1xNon-billable
Lunch BreakLUNCH0xNon-billable

Overtime is handled by adding a work type with a 1.5x (or 2x) multiplier and having the crew log the overtime portion against it. The multiplier and billable flag both appear on the timesheet and payroll exports, so overtime pay and customer billing stay separated.

Managing the list

Use Add Work Type to create one, the pencil to edit, the trash icon to delete, and the grip handle to drag rows into the order employees see. Put the types your crews use most at the top.

Delete is permanent. If a work type already appears on historical timesheets, mark it Inactive instead — the record stays intact on past sheets but disappears from the dropdown.

How this affects billing and payroll

What it looks like in WorkSkedge

WorkSkedge Work Types tab showing Standard Labor, Travel Time, Vacation, Sick Leave and Lunch Break with codes, multipliers and billable status
Each work type carries a code, a pay multiplier, a billable flag and an optional linked time-off type.

Frequently asked questions

How do I set up overtime?

Create a work type with a 1.5x (or 2x) multiplier and have crews log the overtime portion of the day against it. The multiplier carries through to the payroll export.

What should the multiplier be for unpaid breaks?

0x. That is how the standard Lunch Break work type is configured, so break time is recorded without being paid.

Can I delete a work type we no longer use?

Only safely if it has never been used. If it appears on historical timesheets, mark it Inactive instead — deleting is permanent.

How do I stop hours being logged without a work order?

Turn on Requires Work Order for that work type. The employee must select a work order before the entry can be saved.

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