# Should I use the Dispatch Board or Advanced Scheduling?

> Use the Dispatch Board for today: live status, disruptions, and quick one-step swaps. Use Advanced Scheduling for the horizon: reshuffling jobs across days, filling the next 7–14 days, draft plans, and scheduling rules.

- Product: WorkSkedge
- Section: Scheduling & Dispatch
- Canonical: https://workskedge.com/help/scheduling/dispatch-board-vs-advanced-scheduling
- Updated: 2026-08-29T21:34:24.305643+00:00
- Source: ADVANCED-SCHEDULING.md — Board vs Advanced Scheduling; DISPATCH.md — The Live Dispatch Board
- Keywords: dispatch board, advanced scheduling, which tool, scheduling horizon, today view

## Quick reference

| You want to… | Go to |
|---|---|
| See who is on site right now, who is running late | Dispatch Board |
| Log a sick call, a no-show, a material delay | Dispatch Board |
| Fix today with one quick swap | Dispatch Board (recovery dialog, inline) |
| See who is free today and give them work | Dispatch Board (Available crew) |
| Reshuffle several jobs, or push work across days | Advanced Scheduling |
| Fill the next 7–14 days from the unscheduled queue | Advanced Scheduling |
| Build a plan, get it approved, then commit it in one go | Advanced Scheduling (draft plans) |
| Edit crew pairing rules, reschedule rules, customer texting | Advanced Scheduling (gear menu) |

## Why the split exists

Quick, single-step fixes deliberately stay on the Dispatch Board so dispatchers never leave it for a one-click swap. Complex steps hand off automatically: the board''s button becomes **Open in Advanced Scheduling** and carries the work order, the disruption, and the chosen step in the URL, so the workbench opens already pointed at the problem.

Day-by-day crew availability also lives on the Dispatch Board (the Available crew zone) because "who is free today?" is a today question. Advanced Scheduling stays focused on the horizon: the crew timeline plus the job panel''s Needs scheduling and Drafts tabs.

## Screenshots

- Schedule Dashboard in WorkSkedge with pipeline status, employee conflicts and upcoming time-off panels: https://workskedge.com/api/public/help-image/app/schedule-dashboard.webp

## FAQ

### Where do I log a sick call or no-show?

On the Dispatch Board — it's a today disruption and the board handles logging and recovery inline.

### Where do I change crew pairing or reschedule rules?

In Advanced Scheduling, behind the gear menu — those rule editors moved there from the board's command bar.

### I clicked a fix on the board and ended up in Advanced Scheduling — why?

The fix you picked needs more than one step, so the board handed off. It opens the workbench already pointed at the work order, disruption, and step you chose.